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Courtenay, BC · Comox Valley Project Help

Flooring and tile project help starts with the kind of project.

A renovation, a new build, a professional workplace and an insurance restoration may all need flooring or tile, but they do not need the same questions in the same order. Choose the path closest to your project and carry that context into one local Showroom Flooring project at 870 Cliffe Ave in Courtenay.

Choose a path

Start where you are.

Choose the path that best matches your situation and we’ll carry that context into Start Your Project, so the next questions fit the work you are actually planning.
Existing home

Renovation

For kitchens, bathrooms, basements and whole-home changes where existing finishes, removal and site conditions matter.

  • Existing flooring or surface conditions
  • Removal, disposal and trim scope
  • Product + installation or supply only
  • Room-by-room selections and measurements
Construction

New Build

For new homes and additions where timing, other trades, delivery/storage and finish coordination are central.

  • Floor-ready dates and construction schedule
  • Plans, room dimensions and finish schedules
  • Material delivery and storage requirements
  • Coordination with cabinetry and other trades
Focused update

Replacement / Refresh

For replacing worn or dated flooring without turning the project into a full renovation.

  • What is being replaced and why
  • Traffic, pets, moisture and maintenance needs
  • Furniture and access considerations
  • Transitions into surfaces that remain
Loss / claim

Insurance Restoration

For flooring or tile replacement after water, fire or another insured loss, where claim context, documentation, affected areas and replacement scope need to stay organized together.

  • Claim/restoration context and affected areas
  • Existing material and replacement direction
  • Documentation, measurements and timing
  • Clear separation between known scope and items still requiring review
Commercial spaces · Local experience

Offices, clinics & professional spaces.

Commercial work is part of what we do. Recent projects include offices, a veterinary clinic and a doctor's office. We help bring together good-looking, practical flooring and installation for spaces that work hard every day.

  • Welcoming offices, reception areas and meeting rooms
  • Veterinary, medical and other professional practices
  • Resilient flooring, safety flooring and carpet tile options
  • Material selection around the room's use, site conditions and schedule

Have plans, room photos or a rough idea of the scope? That's enough to start.

Professional projects

Designer / Builder / Contractor

Trade projects use the same starting point, but the information that matters changes depending on whether you are designing, building or installing.

Designers can use the showroom to coordinate palettes and selections. Builders and contractors can start with plans, scope, quantities and schedule.

One connected workflow

From first question to quote.

Your project details stay connected from the first conversation through material selection, site review and quotation.
1. Define the project

Project type, rooms, timeline, scope and design direction.

2. Compare materials

Shortlist products and see physical samples together in the showroom.

3. Confirm site details

Measurements, substrate, removal, transitions and installation requirements.

4. Build the quote

We bring the room details, measurements, product selections and installation requirements together into a clear quote.

Make the first conversation useful

What should you bring?

You do not need everything before contacting us. These are simply the pieces that help reduce guessing.

  • Photos: the room, adjoining areas and current surface.
  • Rough dimensions: enough to understand scale before a formal measure.
  • Plans: especially for new builds, additions and larger renovations.
  • Finish references: cabinet, paint, countertop or inspiration images.
  • Timing: when the project needs materials or installation.
Guides

Useful answers before you need a quote.

Use these guides to answer the practical questions that usually come before a quote, then move directly into the next useful step for your project.
Materials

Choosing tile for wet and high-traffic spaces

Start with where the tile is going, then consider waterproofing, slip resistance, substrate, heating and layout instead of relying on colour alone.

Construction

When flooring decisions belong in a new-build schedule

Plans, takeoffs, material lead times, storage and a floor-ready date all matter before installation day arrives.

Restoration

Replacing flooring after an insured loss

Document the affected area, original material, removal/prep scope and claim context so product matching and quoting can move cleanly.

By room

Plan materials around the space

Kitchens, entries, bedrooms, bathrooms, fireplaces and outdoor spaces create different performance and installation questions.

Custom showers

Make waterproofing decisions before tile decisions.

Pan footprint, entry style, drain location, wall dimensions and accessories shape the waterproofing system and material list underneath the finished tile.

Common questions

Enough information to get started.

You do not need every answer before contacting the showroom. Start with what you know and refine the project as the decisions become clearer.

Do I need exact measurements before I contact you?

No. Room photos and rough dimensions are enough to start a useful conversation. Formal measurements and site details can be confirmed later when the project needs them.

What should I bring to the showroom?

Bring room photos, rough dimensions, plans if you have them, and references such as cabinet, paint or countertop colours. Existing samples or inspiration images are useful too.

What if the project is an insurance restoration?

Share the affected rooms, what happened, the original flooring or tile if known, and any claim or restoration context you already have. Unknown scope can stay clearly marked for review.

Can I save materials or a shower plan before I submit?

Yes. Save material selections from the Materials Library or build a Hydroblok shower plan first, then carry those choices into Start Your Project so the showroom team can review them with the rest of your project details.

Ready when you are

Start with what you know.

Project details can become more precise later. The important part is keeping the customer’s context, rooms, material interests and next steps attached to one project.